.accessIntro{color:#fff;background:linear-gradient(120deg,#123d30,#27634e);border-radius:18px;justify-content:space-between;align-items:center;margin-bottom:18px;padding:28px 32px;display:flex}.accessIntro h2{margin:8px 0;font:500 28px Georgia}.accessIntro p{color:#c7dbd2;max-width:760px;margin:0;line-height:1.6}.accessIntro>svg{color:#d5ac68;width:48px;height:48px}.accessGrid{grid-template-columns:repeat(3,1fr);align-items:start;gap:16px;display:grid}.accessGrid .panel{min-width:0}.compact{justify-content:center;width:100%;margin:16px 0}.accessRow{border-top:1px solid var(--line);grid-template-columns:1fr auto auto;align-items:center;gap:10px;padding:15px 0;display:grid}.accessRow>div{gap:4px;min-width:0;display:grid}.accessRow span,.accessRow small{color:var(--muted);overflow-wrap:anywhere;font-size:11px}.accessRow strong{white-space:nowrap;font-size:11px}.accessRow button{border-radius:7px;padding:7px}@media (max-width:1150px){.accessGrid{grid-template-columns:1fr}.accessIntro>svg{display:none}}@media (max-width:600px){.accessRow{grid-template-columns:1fr auto}.accessRow button{grid-column:2}.accessIntro{padding:22px}}.journeyToolbar{justify-content:space-between;align-items:end;gap:16px;margin-bottom:18px;display:flex}.journeyToolbar label{color:var(--muted);gap:7px;width:min(520px,100%);font-size:12px;display:grid}.journeyToolbar select{width:100%}.journeyGrid{grid-template-columns:repeat(3,1fr);align-items:start;gap:16px;display:grid}.journeyRow{border-bottom:1px solid var(--line);grid-template-columns:1fr auto;gap:6px 12px;padding:15px 0;display:grid}.journeyRow>div{gap:4px;min-width:0;display:grid}.journeyRow span,.journeyRow small{color:var(--muted);overflow-wrap:anywhere;font-size:11px}.journeyRow>small{grid-column:1/-1}.journeyRow>strong{white-space:nowrap;font-size:11px}@media (max-width:1150px){.journeyGrid{grid-template-columns:1fr}}@media (max-width:600px){.journeyToolbar{flex-direction:column;align-items:stretch}.journeyToolbar .primary{justify-content:center}}.toolbarActions,.marketActions{gap:8px;display:flex}.toolbarActions button,.marketActions button{border:1px solid var(--line);background:#fff;border-radius:8px;align-items:center;gap:6px;padding:9px 12px;display:flex}.marketActions{margin-top:8px}.marketActions button{flex:1;justify-content:center}.storeOrder{border-bottom:1px solid var(--line);grid-template-columns:1fr auto auto;align-items:center;gap:18px;padding:18px 0;display:grid}.storeOrder>div{gap:5px;min-width:0;display:grid}.storeOrder span,.storeOrder small{color:var(--muted);font-size:11px}.storeOrder>strong{white-space:nowrap;font-size:13px}@media (max-width:700px){.toolbarActions{flex-direction:column}.storeOrder{grid-template-columns:1fr auto}.storeOrder select{grid-column:1/-1}}.conversationLayout{grid-template-columns:320px 1fr;gap:16px;min-height:650px;display:grid}.conversationList,.conversationDetail{border:1px solid var(--line);background:#fff;border-radius:16px;min-width:0;padding:20px}.conversationList>button{border:0;border-bottom:1px solid var(--line);text-align:left;cursor:pointer;background:0 0;gap:5px;width:100%;padding:15px 10px;display:grid}.conversationList>button.selected{background:var(--mint);color:var(--green);border-radius:10px}.conversationList span,.conversationList small,.conversationHead span{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.conversationHead{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding-bottom:15px;display:flex}.conversationHead h2{margin:6px 0;font:500 24px Georgia}.conversationHead button,.assignBox button{border:1px solid var(--line);background:#fff;border-radius:8px;padding:9px 13px}.context{color:#73551f;background:#fff5df;border-radius:9px;gap:5px;margin:14px 0;padding:12px;font-size:12px;display:grid}.messages{gap:10px;max-height:420px;padding:15px 0;display:grid;overflow:auto}.messages article{background:var(--cream);border-radius:13px;max-width:78%;padding:12px 14px}.messages article.patient{background:var(--green);color:#fff;justify-self:end}.messages article.ai{background:#fff4dc}.messages article.staff{background:var(--mint)}.messages article.system{text-align:center;max-width:100%;color:var(--muted)}.messages p{white-space:pre-wrap;margin:6px 0;line-height:1.5}.messages small{opacity:.7}.messages em{color:#9b2722;font-size:10px}.replyBox{grid-template-columns:1fr auto;gap:10px;margin-top:12px;display:grid}.replyBox textarea{resize:vertical;border:1px solid var(--line);min-height:75px;font:inherit;border-radius:9px;padding:12px}.assignBox{border-top:1px solid var(--line);grid-template-columns:1fr 1fr auto;align-items:end;gap:10px;margin-top:16px;padding-top:16px;display:grid}.assignBox label{color:var(--muted);gap:5px;font-size:11px;display:grid}@media (max-width:900px){.conversationLayout{grid-template-columns:1fr}.conversationList{max-height:260px;overflow:auto}.assignBox,.replyBox{grid-template-columns:1fr}}